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Check ticket status
Why can’t I call or email a guest or host before booking?
How does Afristay handle security deposits?
How are cleaning (or admin) fees added and calculated?
Afristay Bank Details
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Deposit options for guests
How to use my voucher:
How to cancel my confirmed booking or booking request
How to create an invoice for a booking request
How to print a proof of payment in your online banking
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Listing with Afristay
Setting up your rates
How do I Quote or make a Special Offer to a guest - and how exactly is it calculated?
How do I update my Availability Calendar?
How to sync your iCal calendar to Afristay
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Help Desk Software