Section for guests.

Deposit options for guests
Update:  As of April 1st 2017, for greater flexibility for guests we have updated the deposit due by guests.  The default deposit percent is 50% of the b...
Wed, 5 Apr, 2017 at 12:46 PM
How to use my voucher:
How to use a voucher for a new booking: Browse to a listing Select your dates, rooms and amount of guests Click the Booking button  On the payment page...
Wed, 4 Sep, 2019 at 11:07 AM
How to cancel my confirmed booking or booking request
Booking: This is a confirmed booking where a host has sent you the offer and you have made payment Booking request: This is when you have made an enquiry a...
Wed, 4 Sep, 2019 at 11:19 AM
How to create an invoice for a booking request
Once a host sends you an offer, you may require a pro-forma invoice You can do so by following the below steps: Login to your profile on the Afristay ...
Wed, 4 Sep, 2019 at 12:08 PM
How to print a proof of payment in your online banking
If you are struggling to print a POP to send us for your booking, here are the steps for all the major banks: ABSA 1.  Log into internet banking 2.  U...
Mon, 30 Sep, 2019 at 9:36 AM
Error messages when a card payment fails
Should your card payment fail, you will receive an error message.  Below is a list of a few of them and what action is needed by you: 1.Transaction ...
Wed, 22 Jan, 2020 at 11:25 AM