Should your card payment fail, you will receive an error message. 


Below is a list of a few of them and what action is needed by you:


1.Transaction declined by authorization system:


Your bank has declined the transaction. 


Reasons for this could be:

The card was reported stolen,

Your bank’s internal risk settings flag and reject the transaction, 

There are insufficient funds


Action to take - contact your bank to resolve.


2. Risk Management Timeout:


This happens when the customer abandons the 3DSecure page (leaves the page without entering their OTP) then the 3DSecure window expires


Action to take - retry payment and complete the 3DSecure process


3. Communication Error


Afristay's payment system is down.


Action to take - Pls notify Afristay on support@afristay.com


4. Technical Error in 3DSecure system


This error is caused by a technical error in the 3DSecure workflow.


Action to take - retry payment